Frequently Asked Questions
Everything you need to know about your next luxury timepiece.
Are all watches sold on your site authentic?
Yes, every timepiece in our collection is 100% authentic and undergoes a rigorous multi-point inspection by our certified horologists before being listed.
What kind of warranty comes with my luxury watch?
All watches purchased through Buy Luxury Watches include a comprehensive two-year limited warranty covering the internal movement and mechanical components.
Do you offer international shipping and insurance?
We provide complimentary, fully insured international shipping via secure couriers like FedEx and DHL to ensure your investment arrives safely at your doorstep.
What is your return policy for high-value items?
We offer a 14-day return window for a full refund, provided the watch is returned in its original, unworn condition with all security tags and protective films intact.
Which payment methods do you accept?
We accept all major credit cards, bank wire transfers, and select cryptocurrencies. For high-value transactions, bank wire is often the preferred method for faster processing.
Will my watch come with its original box and papers?
Unless otherwise stated in the product description, all watches are shipped with their original manufacturer's box, instruction manuals, and warranty documentation.